Privacy Statement

Cookies uses cookies to identify your computer so that the next time you visit our website we can provide you with customized information that you registered to view or use. A cookie itself is a small text file placed on your hard drive by a webpage server. The cookie only contains information about your computer, not you. You can set your browser to notify you when you receive a cookie, giving you the opportunity to accept it or decline it. However, for pages that require authorization, cookies are required – without them you won’t be able to access those pages.

IP Addresses
We use your IP address to help diagnose problems with our server and to administer our website. We also collect our users’ IP addresses to gather broad demographic information on our customers. We will not disclose any individual IP address information provided to us to any third parties.

Personal Information
When users register on our website or respond to one of our promotional events, we ask them to provide us with personal information including name, email address, demographic information, and other unique identifiers. We use this information to ship promotional gifts to our users and to communicate with them. We may also use contact information to deliver promotional material from our advertisers, partners and affiliates to our users. We collect unique identifiers to verify the user’s identity and to serve as account numbers in our record system. We will not sell or otherwise make our user list or user’s contact information available to any third party for any purpose.

Security has security measures in place to protect against the loss, misuse and alteration of the personal information of its customers.

Why is so safe?
Our secure server software (SSL) uses 128-bit encryption, the industry standard for secure e-commerce transactions. When you place an internet order with us, all of your personal information, including credit card number, name, and address, is encrypted allowing it to travel over the Internet with complete security.

Please note: In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and regulations.

Links provides external links for our users’ convenience. does not assume any responsibility for the content and practices of these websites.

Removal from our mailing list
Users may opt-out of receiving future communications by replying to Customer Service with a subject line of “Mail Opt-Out”.

Online Shopping Policies and Procedures

We process our payements using Paypal. Accepted payment methods are: Visa, Mastercard, Discover, Amerian Express, and Echeck. Customers that do not wish to pay by credit card can mail a certified cheque or money order payable to:

Broom IT Inc.
68 Stradwick Ave
Ottawa, Ontario
K2J 2Y8

All prices are in Canadian funds.
Deliveries are made by Purolator during regular business hours: Monday through Friday, excluding holidays. Unfortunately, we cannot ship to P.O. boxes or to customers residing outside Canada or the United States. Customers are responsible for all shipping charges.

All prices are in Canadian Funds.

Duty and taxes
All pricing is subject to a 13% HST tax to Ontario residents. United States customers remain responsible for paying any applicable duties and taxes.

Changing your order
To change or cancel your order, please contact us at Customer Service as soon as possible. Please note that we cannot change or cancel an order once the items have been shipped from our warehouse.

If you have any questions or comments please contact us at Customer Service.